TrueSay

1. Agreement to Terms

Welcome to TrueSay! TrueSay provides you with access to its mobile applications and other services (the "Services"). Anyone who accesses or uses our Services is subject to these Terms of Service ("Terms" or "Agreement"). By using any of our services or by subscribing to them, you accept these Terms of Service.

2. Account Eligibility and Access

When using the Services, you affirm and guarantee that:

• You are at least 18 years of age.
• Using our services is not against the law in your jurisdiction.
• At any moment, you must discontinue using the service if you are unable to comply with these conditions.

3. Restrictions On Use

You agree to use the Services only for lawful purposes. You acknowledge that you will not:

• Duplicate, alter, transmit, distribute, or produce derivative works from the Services.
• Reverse engineer, decrypt, compile, or attempt to modify any aspect of our services.
• Upload harmful code, malware, or anything that could damage our security.
• Use the Service for any unlawful, harmful, threatening, abusive, or harassing purpose.

4. License To Use the Service

Subject to your compliance with the terms of this Agreement, TrueSay grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Services for your personal, non-commercial use. You may not rent, sell, lease, or sublicense the Services.

5. Account Ownership & Security

TrueSay considers the owner of the email address or other login identifier associated with your account to be the sole owner of the account. You are solely responsible for all transactions made through the account and for maintaining the confidentiality of your credentials. You agree to keep your account information accurate and up to date.

6. Subscription Services and Payments

You can sign up for our service and purchase subscriptions or credits through third-party platforms (like Apple App Store or Google Play). Payment processing is handled by these platform providers.

• Automatic Renewal: Paid subscriptions renew automatically. If you do not cancel at least 24 hours prior to expiration, you will be charged for the next billing cycle.
• Refunds: All purchases are processed by the respective App Store and subject to their refund policies. Generally, payments are non-refundable.

Credits Rules

• Purchasing Credits: Prices and benefits are based on the current in-app payment interface.
• Gifting Credits: Certain subscription tiers may include bonus credits.
• Using Credits: Credits are deducted for premium features like Live Translation Calls, Face-to-Face Translation, etc.

7. Cancellation

You can cancel your subscription and recurring payments at any time by following the instructions in the Apple App Store or Google Play Store. If you cancel, you will retain access to premium features until the end of your billing cycle.

8. Limitation of Liability

TrueSay and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Services. This includes, but is not limited to, alleged errors or inaccuracies in AI translations, transcriptions, lost call data, connection delays, or any information provided by third-party vendors.

9. Use and Storage Practices

We strongly recommend that you make adequate backup copies of any transcripts or call records you wish to keep. TrueSay assumes no responsibility or liability for the deletion or failure to store any data maintained or transmitted by the Service.

10. Dispute Resolution

To resolve any dispute, you agree to first contact our customer support. If the dispute cannot be resolved informally, any claim arising out of this Agreement shall be resolved by binding arbitration, rather than in court, except for matters eligible for small claims court. You waive any right to participate in a class-action lawsuit.

11. Contact Us

If you have any questions about these Terms of Service, please contact us: